One in six landlords fail to contest dispute rulings

It is claimed by the Deposit Protection Service that during 2014 one in six landlords that were required to submit evidence after agreeing to dispute resolution either, missed the deadline or provided no evidence… this means an automatic ruling in favour … Continue reading

Tenancy deposit values up by 11% in England and Wales

The latest Tenancy Deposits Digest, published by my|, for the third quarter of 2014 shows a significant increase year-on-year in tenancy deposit values across England and Wales. Key highlights from the whitepaper: deposits up by 11% or £121 compared to same … Continue reading

Landlords are doing it for themselves

With the rise of websites such as, many landlords are now adopting a “do-it-yourself” attitude to lettings and also taking full advantage of social media sites such as Facebook and Twitter to find tenants for their properties. If you … Continue reading

Increased use of video in deposit dispute cases

It has recently been reported that an increasing number of landlords and property professionals are using video evidence in tenancy deposit dispute cases. According to my|, those involved in the private rented sector are increasingly beginning to see that “clear … Continue reading

Are the tenancy deposit bodies biased towards tenants?

In 2007 the government appointed the tenancy deposit bodies and introduced the Tenancy Deposit Protection Scheme. The scheme aims to protect tenants from the unethical landlords and letting agents who were, according to the government, unfairly withholding the return of deposit … Continue reading

Guide to tenancy deposits, disputes and damages

For the first time, the three approved bodies that run the Tenancy Deposit Scheme have collaborated to produce a guide designed to ensure the tenancy dispute process is transparent for all parties. It introduces the concept of Alternative Dispute Resolution … Continue reading

Landlords rarely win deposit disputes

If evidence were needed that traditional paper based property inventories are failing, it can be found in Letting Agent Today this week. They ran an article about The Deposit Protection Service, who have so far protected £1.1 Billion of tenants deposits … Continue reading

my|deposits recommend video inventories

The tenancy deposit protection scheme operator my|deposits has recognised the value of good quality dated video evidence. It goes on to recommend landlords use video inventories to help protect their rental property investment. Their latest Guide for Landlords explains “video inventories are … Continue reading

Ten common reasons why inventories fail at adjudication

Many inventories fail to convince the adjudicators of the Tenancy Deposit protection Scheme because they fall far short of the evidential standards required. The fact that over 90% of cases are found in favour of the tenant indicates that if … Continue reading

From the horse’s mouth…

Extract from Cheshire East Council’s Private Landlords Newsletter: Diane Cummings PSLO Macclesfield recently asked Mr Glenn Warrington, a landlord and member of the Residential Landlords Association, who has properties in both Cheshire and High Peaks about his experience of pursuing … Continue reading